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FAQs

For more detailed information, please take a moment to browse through our FAQs.

Why should I choose one generic?

Certainly! Choosing OneGeneric offers you peace of mind knowing that you are getting high-quality medications at affordable prices. Our website is easy to navigate, making it simple for you to find the medications you need and place your order from the comfort of your home. We put your security and privacy first, making sure that your data is safe. Plus, our friendly customer support team is always here to help if you have any questions or concerns. With OneGeneric, you can trust that you are receiving reliable service and top-notch medications delivered right to your doorstep.

What types of medications does OneGeneric offer?

OneGeneric offers a wide range of medications, including prescription drugs, over-the-counter medications, and specialty pharmaceuticals to meet various healthcare needs.

How do I place an order on OneGeneric?

Ordering from OneGeneric is easy. Simply browse our website, add your desired medications to the cart, and proceed to checkout. Follow the instructions to submit your shipping and payment information, and your transaction will be processed quickly.

What payment methods does OneGeneric accept?

OneGeneric accepts a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options for your convenience.

What if I have questions or concerns about my order?

Our pleasant customer service team is ready to help you with any questions or problems you may have. You can contact us via email, phone, or live chat, and we will be pleased to assist.

Is my personal information secure when shopping on OneGeneric?

Yes, OneGeneric prioritizes the privacy and security of your personal information. Our website is encrypted to protect your data, and we adhere to strict confidentiality protocols.

Can I track my order once it has shipped?

Yes, you will be given a tracking number after your product has been dispatched. You can use the tracking number to find out the status of your delivery.

Are the medications on OneGeneric FDA-approved?

Yes, the medications offered by OneGeneric are sourced from reputable manufacturers and comply with FDA regulations to ensure safety and efficacy.

What should I do if I receive the incorrect dose of a medication?

If you receive the wrong dosage of a medicine, it is crucial to contact us immediately. Your health and safety are our top priority, and we apologize for any inconvenience caused. Please reach out to our customer support team, and we will promptly arrange to send you the correct dosage of the medicine at no additional cost.

I completed the order but did not receive an email confirmation. Why?

We understand the importance of receiving confirmation emails for your orders, and we apologize for any inconvenience if you have not received one. There are a few possible reasons for this:

  • If you have not received a confirmation email, please check your Spam or Junk mailbox, as it may have been filtered there.
  • If you find the confirmation email in your Spam or Junk mailbox, please mark it as “not spam” or “not junk” to ensure future emails from our site are delivered to your inbox.
  • If you still have not received a confirmation email after checking your Spam or Junk mailbox, please contact our customer support team, and we will assist you in resolving the issue promptly.
What is onegeneric.com’s cancellation policy?

We recognize that situations sometimes change and you may need to cancel your order. If you would like to cancel your order, please contact our customer service staff as soon as possible. Orders may only be canceled before they are dispatched. Orders cannot be canceled once it shipped.

Does OneGeneric offer discounts or promotions?

Yes, OneGeneric frequently offers discounts and promotions on medications to help you save money on your healthcare expenses. Make sure to visit our website routinely for the most recent deals.

If you don’t find the answer you’re looking for in our FAQ section, please don’t hesitate to contact us.