Cancellation Policy

With an aim to provide utmost satisfaction to our customers, we at OneGeneric Pharmacy put in our heart and soul to fulfill the orders adequately. However, there might be times when the client deems fit to cancel a placed order. For such scenarios, for a hassle-free experience for our customers, we extend a flexible cancellation policy. The cancellation policy shall be applicable for the following scenarios –

1. In case the quantity of the product ordered is not adequate with the seller then the cancelation policy will apply.
2. The customer can cancel their order at any time before the dispatch of the order. Once shipped, the orders cannot be canceled.  
3. Customer satisfaction: This is one of the most important factors that we strive to achieve. In case the customers are dissatisfied with the delivered order, they should report the same to our customer care representative. Who in turn will guide them to solve the issue.
4. No cancellation charges would be imposed in accordance with the terms of the cancellation policy.